Refund policy

At Pakistan Furniture & Interiors, most furniture is made to order. We want every delivered piece to match the confirmed specification and quality.

Returns and remedies

If an item is materially different from the confirmed order or has a manufacturing or quality fault when delivered, please contact us promptly. After assessment, we will arrange an appropriate repair, replacement or return. Where a return is approved for a material mismatch or quality failure, no deduction will be made from the eligible amount.

Custom orders

Customised and made-to-specification orders are final once production has begun, except where there is a material mismatch or manufacturing or quality fault.

What is not covered

• Change of mind after production has begun
• Damage caused by misuse, impact, moisture, improper handling, external conditions or unauthorised repair
• Normal wear and tear

How to report an issue

Please share your order details, a description of the issue and clear photos so our team can assess the matter. Keep the item in its delivered condition until we advise you.

Call 0312 8786637 or 0316 3645269.